Gold Heart Pendant "Adjustable Chain"

At MonoRetail, we aim to provide a smooth and worry-free shopping experience. Please read our return and exchange guidelines carefully: All products purchased from our Site can be exchanged within 07 Days only if: Exchange request is made within the stated time frame/limit. The item(s) is faulty, damaged, or defective at the time of delivery. The received product(s) differed from the original order. Anything is missing from the package which was described in the product description at the time of purchase. In such cases, claims can only be entertained if they are made within 07 days of receiving the product 2. Once the item is returned our team will review the damage-once the dispute is settled fairly we will issue a replacement of the same value against the product mentioned in the invoice and send it with the next order made by the customer. 3. In case of exchange due to change of mind customer will be responsible for all shipping, and handling costs. All products can be exchanged within 07 days of receiving the product Products will only be exchanged if they are in their original condition. This entails that they are unused, not damaged, all stickers and tags intact and packed in their original packing If there is a change in your order amount due to the exchange, in cases where the exchange order value is below the original order value, the balance amount will be provided to you as store credit. In cases where the exchange order value is above the original order value, you can pay through cash at the time of delivery The complete exchange process will take up to 2 days in major cities and up to 4 days in all other cities 4. Discounted Items cannot be returned/exchanged. 5. Refund requests will be processed within 14 working days after the returned products are received. A 15% processing fee will be deducted from the the total amount. 6. For further queries about exchanges and returns, please contact us at mono630000@gmail.com

Please read our product care guidelines carefully. 1- Avoid contact with water whenever possible. 2- Keep away from perfumes, lotions, hairsprays, and other cosmetics. 3- Avoid contact with harsh chemicals, including bleach, detergents, and household cleaning products. 4- Clean gently with a soft, dry microfiber or jewelry polishing cloth after each wear. 5- Store your jewelry in a cool, dry place, preferably in its original box, and keep each piece separate to prevent scratches.

At MONO, we take pride in delivering jewelry that reflects quality, elegance, and craftsmanship. This warranty ensures your piece meets our standards under proper care. All MONO jewelry that comes with warranty card is covered by a warranty of 1 month, beginning from the date the order is placed on the website. During the warranty period, we guarantees the original finish and quality of your jewelry under normal usage conditions. To preserve the beauty and longevity of your jewelry, please follow these essential care instructions This warranty does not cover: Any color change, fading, or wear occurring after 1 month from the order date Damage caused by improper handling, chemical exposure, or neglect Important Notice By purchasing MONO jewelry, you agree to adhere to the recommended care instructions. Proper care is essential to maintain the product’s original appearance and finish. Thank you for choosing MONO. Minimal. Modern. Yours.